Passports & Visas
It is your responsibility to ensure that all members of
your party are in possession of a valid and acceptable
passport, and any other visa or travel documents that
may be required. The information given here is
applicable to British citizens holding a full 10 year
British passport. All other nationalities or British citizens
not holding a British passport should check the passport
and visa requirements directly with the Turkish Embassy
in London. Wives plus children under 16 who are
included on another person's passport can only travel if
accompanied by that person. If they are travelling alone
they must have their own full passport. Passports need
to be valid for at least 6 months beyond the return date.
Note: Since October 1998, children under 16 are
required to have their own passport. Please allow
enough time for these to be applied for. Children who
are already included in their parent's passport are not
affected by this change until the passport is renewed or
the children reach 16.
Visas
British passport holders are
required to pay a visa charge on entry into Turkey. At
the time of writing this is £10 per person, including
infants, payable in Sterling £10 notes. Scottish notes are
not accepted.
Flights
All flight details including the carrier, aircraft type and
timings are indicative only and are subject to
government approvals, airport clearances and
reconfirmation by the carrier. All flights operated by
Jewel in the Crown Holidays operate a non-smoking
policy in accordance with the UK Federation of Tour
Operators policy. Special meal requests will be noted
and forwarded to the airline who will oblige whenever
possible, however we cannot be held responsible for
any meal requests which are not met. Check-in desks
close well before the scheduled departure time of the
flight and we recommend checking-in at least two hours
before departure. If you are 'closed out' you will have
no recourse against the airline or ourselves. Sadly,
inclement weather (usually in England), air traffic
control and technical matters still can and do delay
aircraft. Although travel insurance policies
sometimes make a payment for a lengthy flight delay,
neither the airline concerned nor ourselves can be held
liable for any inconvenience suffered or cost incurred as
a result of any flight delays.
Brochure Pricing
This brochure is carefully prepared many months before
your holiday takes place, based on our best estimates of
cost levels that will prevail at the actual time of your
holiday. However, our brochure prices, published flight
supplements, and the level of the aviation insurance
surcharge and security levy are continuously reviewed in
the light of costs, availability, and market conditions.
Until such times as a booking is actually accepted from
you, all of these may be increased or decreased
accordingly and will be advised to you at the time you
wish to book. Once you have booked your holiday
however, Condition 3 of our Booking Conditions
applies.
Aviation-related Taxes, Fees and Charges
UK Air Passenger Duty, UK Airport Passenger Service
Charges, Airport Security Taxes, and Turkish Airport &
International Departure Taxes at the levels prevailing at
the time of going to press are included in your holiday
price. Should any additional taxes be introduced or
revised upwards, the same would have to be paid by
you in cash to the applicable authority.
Packing & Baggage
Do travel light! In many of the more simple properties
that we feature wardrobe and storage space can be
limited. The standard baggage allowance on the charter
flights we operate is 20kg for checked baggage plus
one small item of cabin baggage not exceeding 5kg in
weight per person. Infants (under 2 years as at the date
of homeward travel) do not qualify for a separate
baggage allowance. Please check the airlines websites for up to date information as to what items may be carried as part of your hand luggage.
Currency
The currency in Turkey is the "New" Lira. At the time of
our brochure going to press, £1.00 buys approximately
2.6 Turkish Lira. The rate of exchange is usually
better in Turkey itself and most hotels and many shops
will be able to change Sterling cash and travellers
cheques. Visa and MasterCard are also fairly widely
accepted. Please note that Scottish notes are not usually
accepted.
Language
Turkish is the national language however in all the
resorts we feature, you will find English is widely
spoken.
Sea Swimming
With any beach holiday, the sea is always an attraction
and particularly within the resorts that we feature. At
times there will be strong currents and undertows to
take account of. Great care should be taken to stay well
within designated areas as well as within your depth
and capacity, particularly if you are not a strong
swimmer, and never, ever swim (or even frolic in the
waves) under the influence of alcohol. Children should
always be supervised.
Hotel Gradings
Our unique 'Jewel'  ratings
are our own opinion and do not necessarily reflect 'official' hotel grades,
if any. Official gradings are in any case somewhat inconsistent
and prone to a measure of 'local politics' and often
place importance on certain things that may be of value
in a city hotel (e.g. the ratio of TV sets to rooms) which
are not so important 'on the beaches'. We have tried to
be realistic in our gradings, but also reflect the service
and less tangible qualities that our accommodations
offer. We recommend you follow our unofficial but
generally more useful appraisal system.
Transfers
Transfer times quoted in the brochure are approximate. Transfers are usually by
coach and in most cases will make drop offs at various accommodations. Due to
the location of some properties it may be necessary to drop clients a short distance
from their accommodation. In these circumstances clients are responsible for
carrying their own luggage. |
|
Ground
Representation
Whilst Jewel in the Crown Holidays has its own
representatives in Turkey, it engages the services of a
highly experienced Turkish ground handling company to
provide transfers in resort and to assist you generally.
Please note that should you purchase any additional
services locally such as tours and excursions, Jewel in
the Crown Holidays Limited is not party to these
arrangements and you will be bound by the local
operator's terms and conditions of booking. Please note that should you purchase any additional services locally such as tour and excursions, Jewel in the Crown Holidays Limited is not party to these arrangements and you will be bound by the local operator's terms and conditions of booking.
Accommodation
Your room will normally be available to you between 12
noon and 2pm on your day of travel. This night will be
counted as the first night of your holiday whether you
are on a day or a night flight. When departing, it is
usual to have to leave your room by 12 noon on the
final day to allow for cleaning before the new arrivals.
Wherever possible, our representatives will try to
arrange for a courtesy room for showering and
changing if you have a late flight but this cannot be
guaranteed. In some cases, the room can be kept on
and late cleaning of the room can be arranged by
paying a fee directly to the accommodation.
Please be aware that a room 'for three or four persons'
is usually a twin/double room with extra beds of a
pullout/folding design and hence conditions may be
cramped. Also, if a twin/double room is booked for a
single occupancy, its standard and location are often
not always as good as a twin/double room reserved
for two people. As you will appreciate, rooms in any
hotel vary although the hotelier and our local
representative will always do their best to meet your
needs. Rooms are allocated by the management of the
accommodation and no special requests will be taken.
Breakfast
When Continental breakfast is offered this usually consists of bread or toast, jam or marmalade and tea or coffee. Additional items such as juice or eggs, where available, are oftenat an extra charge. Turkish breakfast usually consists of bread, boiled egg, tomato, olives, cucumber and tea or coffee.
Hotel Facilities
Facilities as set out in the hotel description will normally
be available and are given by us in all good faith.
However, certain features may be withdrawn or
restricted at certain times especially in the low seasons
depending on demand and occupancy and otherwise at the discretion of hotel management
(e.g. heated pools). TVs with satellite usually include at least
one news channel in English, however the choice of channels is
not the same as in the UK. There will be a variety of
facilities offered by a hotel which are subject to a local
charge directly payable to the hotel. These fees are
totally at the manager's discretion. Charges are often
made for sauna, jacuzzi, gym equipment, massage,
spa, hairdresser, tennis, squash, golf, watersports, table
tennis, volleyball and billiards. With facilities such as
air-conditioning, if a hotel does not have airconditioning
in every room within our allocation we
have written that it will be on request, subject to
availability and payable locally. Please do not book a
hotel with such a description if this facility is an absolute
necessity.
All-Inclusive
holidays
• Food & Beverages
Most main meals are buffet style and usually include a
variety of international and local dishes and some
hotels organise weekly theme nights. Snacks can
include sandwiches, pizzas and hamburgers. Drinks
may not be available from all bars at all times. Around
the pool, drinks may be served in plastic cups for safety.
To provide a faster service, hotels may limit each person
to one or two drinks each time you visit the bar. When
the bar closes for the evening, a cash bar may operate
into the early hours.
• Activities and Entertainment
Some all-inclusive hotels have resident 'animation'
teams. They organise games, competitions,
demonstrations, cabarets, live music and most evening
shows, although local entertainers may appear on some
evenings. For safety reasons some activities require
supervision or may only be available with the animation
team in an organised event. Some activities such as
shooting, archery and scuba diving usually have a
minimum age of 14. Hotels may operate a booking
system for popular activities, and you may have to pay
a deposit to hire equipment.
• General All-Inclusive Information
You may need to wear an identity bracelet or carry an
ID card to ensure that only participants in the All-Inclusive package benefit from
the meals, drinks and facilities. If your identity bracelet is lost, the hotel
may charge for a replacement. Hotels can refuse to serve
alcohol to guests who, in their judgement, are
intoxicated. We, or the hotels may confiscate identity
cards or bracelets from guests who misbehave or abuse
the All-Inclusive basis. Local laws on the minimum age
for alcohol consumption apply. All Inclusive packages
end when you check out of your room at 12 noon, even
if your flight does not leave until later that day. In some
cases, you can pay a fee to continue using the All-Inclusive facilities.
Children & Infants
It is our endeavour to offer attractive packages to our
clients with some reductions for both the first and
second child. The price panels provide information on
the accommodations that we are featuring with these
offers, providing superb value for money for families
travelling with children. There are discounts for 'third
person in room' or reductions for children between the
ages of 2 and 12 and 2-16 for apartments (as at the
date of return travel), who are sharing and staying in
the same room as two full-fare paying adults. The child
price is available on full brochure price holidays and is
not valid in conjunction with any other special offers.
Children paying these prices must pay all applicable
supplements, insurance and any other items not
included in the basic holiday price. Infants under 24
months (as at the date of return travel) who do not
require a flight seat, travel for £30 plus the cost (if any)
of a child's bed or cot as supplied by the hotelier
locally. If a cot is required, we advise that you take your
own travel cot as not all hotels can provide one or one
that adheres to UK health & safety standards.
Free Child Place conditions
Children from 2-16 years of age at the date of return
from holiday are eligible for the Free Child place offer
in self catering accommodation and from 2-12 years of
age in Hotels. Subject to availability there is a limit of
one Free Child place per booking. Where the offer
applies any second child will pay the applicable second
child price shown in the relevant price panel and any futher children will pay full adult price. Free Child
places are limited in number and therefore subject to
availability and a free child must share accommodation
with at least two individuals each paying the applicable
full adult price. A Free Child does not count when
calculating the occupany of a self catering unit. A Free
Child offer only covers the basic holiday price. All
applicable accommodation, flight and other
supplements, insurance and any other items not
included in the basic holiday price must be paid in
respect of the Free Child. The normal deposit is
payable for all children even those with a free child
price. Except for the reductions available for second
children mentioned above, a Free Child place cannot
be used in conjunction with any other offer.
|
|
Reduced Child Price conditions
To qualify for discounts, children must be aged 2-16
years when holidaying in self-catering accommodation
and 2-12 years when staying in hotel rooms. They
must also share with at least two individuals each
paying the applicable full adult price. The child's age is
calculated on the date of return from holiday to the UK.
Child reductions are available on full brochure priced
holidays only and cannot be used in conjunction with
any other offer other than free children, as set out on
this page. Children paying child prices must pay all
applicable supplements, insurance and any other items
not included in the basic holiday price. Any additional
children must pay the applicable adult price. All
reduced child prices are subject to availability.
Under-Occupancy Supplements
The prices
of our accommodation as shown on the price panels are based on the number of
persons occupying it other than any child travelling on a free
place or paying a reduced price. Where the number of
such persons is less than the highest number shown in
the applicable price panel for the chosen
accommodation, under occupancy supplements will be
payable and the price applicable will be that shown in
the column corresponding to the number of persons
paying the full brochure price.
Groups / Twin Centres
We are happy to help with any requests that you may
have, please call reservations for further details.
Conduct
Naturally, you are subject to the laws of Turkey and
must respect local culture, customs and dress code.
Touching drugs in any shape or form will land you in
jail or worse. If you cause, or appear likely to cause,
damage or distress to others or to property, either
ourselves or the supplier concerned (air carrier, hotel or
ground handler, etc) may terminate their services on the
spot without refund or compensation. There are many festivals and holidays celebrated in Turkey and the month of Ramadan could affect opening hours and facilities on offer.
Water & Electricity
The voltage is 220 volts AC, and you will need a two pin
adapter plug. Conserving the water supply is
important and although plenty of water is usually
available, be aware that problems, whilst rare, can and
do occur. As the main source of water heating is solar
power, in early or late season when the weather is not
so good there may be a lack of hot water. It is also not
unusual for there to be power cuts from time to time;
please be patient.
Climate
The Mediterranean and Aegean coast of Turkey enjoy
agreeable year round weather; however in the height of
the summer it is not unusual for temperatures to reach
over 35°C. Make sure sun protection is always used and
it is very important to drink plenty of water to avoid
dehydration (we recommend only to drink bottled water
and not from the tap). As in all Mediterranean countries
mosquitos can be a nuisance. It is a good idea to apply
repellent to ankles and any exposed skin areas.
Mosquito machines for the room are also widely
available in the UK as well as many of the resorts.
Mosques
Turkey is a Muslim country and you will see many
mosques in the resorts with their attractive minarets,
however we should warn you that the traditional call to
prayer has now been modernised in many places. Most
minarets now boast a sound system that would not be
out of place in a disco. Be prepared, it's part of your
holiday experience — and it doesn't last too long!
Development & Maintenance Work
Due to the popularity of Turkey as a holiday destination
and their reliance on tourism as a source of income,
continual development is a fact and necessary to the
continual improvement of facilities and services. However, necessary renovation and maintenance work may br carried out at any time, although this work is kept away from guests as far as possible, to minimise any disturbance or inconvenience.
Local Transport
The most popular form of local transport is the dolmus
(bus) service. This is a shared mini-bus which follows
specific routes and is very cheap. Ordinary taxis are
also easily available. Guests wanting to hire a car
should take their international driving licence.
The
Holiday Price Shown On Your Invoice Includes:
Return flights between the UK and Turkey, UK Air
Passenger Duty, UK Airport Passenger Service Charges,
Airport Security Taxes, Turkish Airport and International
Departure Taxes (all at levels prevailing at the time of
going to press), baggage allowance as specified on
your air ticket, return transfers between your arrival
airport in Turkey and your accommodation (except
'flight only'), the service of our own representative and
locally appointed ground handling agents (except for
those selecting a 'flight only') with a 24-hour emergency
local 'duty officer' contact, and accommodation and
meal plan as specified in the brochure description and
as confirmed on your invoice.
Your Holiday Price Excludes;
Holiday insurance (which is ESSENTIAL), travel between
your home and UK departure airport, published flight
supplements, aviation insurance surcharges, any
charges made by accommodation owners for facilities
such as sunbeds, safety deposit boxes, sauna, airconditioning,
sports equipment and facilities,
gym/health club, diving, porterage, telephones,
gratuities, optional excursions available in resort,
accommodation supplements (such as single room),
taxis, 'spending money' and any other items not
specifically included in the price of your holiday.
Costs & Exchange
Rates
The holiday prices shown in this brochure were based
on known costs and exchange rates as shown in the
'Financial Times' on 6th June 2007. £1 Sterling =
2.6146 New Turkish Lira; US Dollars $1.9929.
Further Information on Turkey
Further information on Turkey can be obtained from the Turkish
Tourist Office in London at:
4th Floor,
29-30 St James Street,
London,
SW1A 1HB
Tel: 020 7839 7778;
Website: www.gototurkey.co.uk or
a travel guide on turkey from any good book shop.
|
